Privacy Policy
Bolderwood is the trading name of Bolderwood Solutions Limited a Company registered in the United Kingdom.
Bolderwood Solutions Limited
Market House
21 Lenten Street
Alton
Hampshire
GU34 1HG
For any questions about how we use your data, or to exercise your rights over your data, you can contact us at enquiries@bolderwood.com or by post at the address above.
Data Security
When you contact or engage with us, we will collect information such as your name, business, address, contact phone number and e-mail address. We follow a clear security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.
The information we collect via our website or through correspondence with you may be used for the following purposes:
  • dealing with enquiries or pre-sales activities
  • delivering services or fulfilling an order or statement of work
  • if legally required to pass on your data to a government agency
We will not sell your data but may share it with our subcontractors where they provide a service to us or are directly involved in the delivery of a service to you. We will only give third parties the minimum information that they need and the data will always remain under our control.
If you are a user of software provided by Bolderwood then the privacy and controls relating to any users' personal information processed by the software will be covered in the contract between Bolderwood and your employer.
Controls
We take care to protect your privacy in several ways:
  • Access to your information is limited to those who need it to perform their job.
  • We use password controls on our systems and database access controls are reviewed periodically and updated as required.
  • All employees and subcontractors are required to sign a confidentiality clause as part of their terms of employment or contractual relationship with us.
Cookies
Our cookies do not contain any personal information about you. Where they are used it is only to determine your browser and user preferences for our website. Our website is secure and can be browsed with cookies disabled.
Your rights
You have the right to see a copy of the data that we hold about you and you have the right to ask us to delete what we have or stop processing it. However, we may not be able to do so immediately if the data is required for us to fulfil an obligation to you or your employer, or if we are legally required to keep it. You have the right to ask us to correct your data if what we hold about you is incorrect. To exercise any of these rights, please contact us using the details at the top of this privacy policy.
Policy information
This policy was last updated in January 2021 and we may update it at any time to improve our customer experience or to comply with changes in the law.